1.1. This Privacy and Cookies Policy sets out the privacy and cookies policy of Ascential Information Services Limited, trading as One Click Retail Limited Europe (“hereinafter referred to as OCR Europe”), is a “data controller” for the purpose of the Data Protection Act 1998 (the “Act”); and OneClickRetail.com LLC act as “data processor” on behalf of OCR Europe within the meaning of the Act: (the foregoing together referred to as “OCR”).

1.2. OCR is committed to protecting the privacy of its users and the purpose of this Privacy Policy is to describe to you how OCR will use personal information about you that is submitted to OCR.

1.3. By providing your personal information to OCR, you consent to the collection and use of it and any other information provided to OCR in accordance with this Privacy Policy. If at any time you wish to change the uses of your personal information to which you have consented, please contact us at info@oneclickretail.com.

1.4. OCR may revise this Privacy Policy at any time by posting an update on its website(s). Please ensure that you check this website and any other OCR website(s) you use from time to time to review the then current Privacy Policy and to update your preferences.


2.1. The types of personal information collected and stored by OCR might include your name, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details (to the extent permitted by the Data Protection Act 1998 and related legislation (“the DPA”).

2.2. OCR (or any of its sub-contractors) may collect personal information about you in the following ways:

a) any data which you provide when you complete and submit an application to OCR to register on its website(s) or receive email alerts or other communications from OCR;

b) any data that you provide via postings to forums and blogs and any other posting that you make to an OCR website (in such circumstances the information posted by you will, of course, also be available to users of the website throughout the world);

c) during any transaction with us; and

d) any other data which you provide to OCR when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information.

2.3. OCR (or any of its sub-contractors) may also receive information about you from third parties, for example a friend who wants to tell you about one of our websites.


3.1. OCR will keep your information on a secure server. The technology that OCR uses and the security policies which OCR has implemented are intended to safeguard your information from unauthorised access and improper use.

3.2. OCR will keep your information (to the extent permitted by the DPA) to enable OCR to use it for the purposes described in this Privacy Policy.


4.1. OCR may use your personal information (subject in each case to the requirements of the DPA) for the following purposes:

a) administering your website account(s) and otherwise in connection with any service for which you have provided your information, including any email alerts, transactions with us and competitions and promotions that you take part in;

b) responding to any enquiry you make;

c) to ascertain or demonstrate standards that are or ought to be achieved by employees of OCR, for example reviewing the information for quality and/or training purposes;

d) sending you newsletters and/or alerts and information in connection with OCR’s services (in all formats eg post, email);

e) for generating aggregated statistics about users, traffic patterns etc. of the OCR website(s) and other services and developing OCR’s marketing plans.

4.2. OCR may also disclose your information (subject in each case to the requirements of the DPA) as follows:

a) if you have given your consent for OCR to do so, to other selected organisations to enable them to contact you or send you information by post, telephone and/or email;

b) to any service providers, sub-contractors and agents appointed by OCR to perform the above functions on its behalf and in accordance with its instructions;

c) to third parties selected by OCR as part of aggregated and anonymised statistics about users, traffic patterns etc of the OCR website(s);

d) to such individuals and/or bodies as necessary to ensure OCR’s compliance with any applicable law, regulation, legal proceeding or governmental request;

e) (where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the Terms & Conditions of the applicable website and as otherwise necessary to protect the rights, property or safety of OCR and its customers), to any relevant authority or third party requiring OCR to disclose the identity of or locate anyone posting such material on an OCR website; and

f) to any individual making a subject information request to OCR.

4.3. In the event that OCR (or a relevant part of OCR) is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant OCR business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom OCR is negotiating such a sale/merger as part of the verification exercise carried out on OCR by the third party.

4.4.In processing your information in accordance with the above, OCR may (to the extent permitted by the DPA) send it outside the European Economic Area (“EEA”). OCR will take all reasonable steps to ensure that in such circumstances your data is treated securely and in accordance with this Privacy Policy but your attention is drawn to the fact that the laws of countries outside the EEA may provide lesser protection to your information than the UK. When you submit your personal information to OCR you consent to the transfer of your information outside the EEA unless you specifically indicate otherwise.


5.1. When you visit an OCR website(s), OCR uses “cookie” technology try to make that experience simple, personalised and meaningful. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device when you visit a website and which store and sometimes track information about you’re use of the website. A number of cookies OCR use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.

5.2. OCR use cookies to:

a) create a specific log-in session for a visitor to a OCR website in order that page requests by that visitor are delivered in an effective, secure and consistent manner;

b) recognise when a visitor to a OCR website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;

c) customise elements of the promotional layout and/or content of the pages of the website;

d) store your product selections to the shopping basket;

e) collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors; and

f) gather information through our advertising partners, about the pages on the OCR website(s) that you visit, and also other information about other websites that you visit, so as to place you in an “interest segment”. This information is then used to serve interest-based advertisements which it is believed will be targeted to your interests. For more information about this type of interest based advertising, and about how to turn this feature off please visit www.youronlinechoices.co.uk or follow the link to the website of our advertising partners shown below. Without these cookies, advertisements you encounter will be less relevant to you and to your interests.

5.3. Some of the cookies used by OCR websites are set by us, and some are set by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on a OCR website(s) you may not be able to take full advantage of the website(s) if you do so.


6.1. We have described the main cookies we use and what we use these for below:

Cookie name Description
_ga It stores your PHP SessionId so we can store data as part of the standard PHP session system.
_gat Used to throttle request rate. (GA – Universal Analytics)
#lang Language cookie
ASP.NET_SessionId It is a cookie which is used to identify the users session on the server. It is created the first time your site is accessed over the browser.
AWSELB It is a cookie persisted by AWS ELB(Elastic Load Balancer) for managing sticky session across production servers.


Certain cookies are either set by third parties on the Website or these are set by us using the third parties cookie code. More information about cookies placed by third parties and how to restrict or block their cookies can be accessed by following the link to their website. In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the Site. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.


Please be aware that OCR does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy and Cookies Policy.


To access certain parts of the OCR websites, OCR may require you to register and provide certain information about yourself. You are reminded that in addition to the provisions of this Privacy and Cookies Policy, where you register you also agree to:

a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data”); and

b) maintain and promptly update the Registration Data to keep it fully up to date.


This Privacy Policy is governed by, and will be construed in accordance with English law. The parties submit to the exclusive jurisdiction of the courts of England and Wales in relation to any legal actions or proceedings arising out of or in connection with this agreement, save that this submission will not preclude any party from applying to any other court having jurisdiction for urgent or interim relief in aid of proposed or pending proceedings in England.